PRIVACY POLICY
Effective Date: 11 October 2023
At 89 Carat Street, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
1. Information We Collect
Personal Information: When you create an account, make a purchase, or communicate with us, we may collect information such as your name, email address, shipping address, and payment information.
Non-Personal Information: We may collect non-personal information, including your IP address, browser type, and device information, to improve our services and customize your experience.
2. Use of Information
We use the information we collect for the following purposes:
To process your orders and provide you with the products and services you request.
To personalize your experience and improve our website based on your preferences and feedback.
To communicate with you, including order updates, promotional materials, and customer service.
To improve our website, services, and customer support.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners for the purposes of providing our services. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, understand user behaviour, and improve our website. You can control cookie preferences through your browser settings.
5. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
7. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate action to delete the information.
8. Your Choices
You have the right to access, update, or delete your personal information. You can manage your account settings to make these changes.
You can opt out of receiving promotional emails by following the instructions provided in those emails.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. The most recent version will be posted on our website, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us at:
89 Carat Street
TEL: (267) 74 177 151
ADDRESS: Plot 2626, Office 20, Tshekedi Road
Selebi Phikwe, Botswana
E-MAIL: 89caratstreet@gmail.com
Thank you for trusting 89 Carat Street with your personal information. We value your privacy and are committed to maintaining the highest standards in data protection.